eCommerce Content Operations Lead

Role Overview:

If you live and breathe online shopping trends and love turning data into content that performs and thrives in a fast-paced, results-driven environment, this role is for you.

We're looking for a data-driven content strategist who can create e-commerce content that sells, scales, and learns fast, blending creative intuition, AI tools, and consumer psychology into one powerful growth engine.

🔍 What You’ll Do

• Analyze purchase behavior and ad performance to optimize content strategy
• Create high-converting ad creatives and articles based on real-time data, trends, and BI insights
• Perform ongoing market analysis to identify emerging trends and prepare for key sale events (e.g., Prime Day, BFCM, etc.)
• Hire, train, and manage freelance designers to scale content production.
• Constantly initiate new creative practices, formats, and strategies to unlock growth and performance.
• Collaborate closely with BI, performance, and media buying teams.

✅ What You Bring

• 2+ years of relevant experience
• Skilled with data platforms and AI tools, with a passion for using tech to drive smarter content.
• Proven experience managing freelancers or remote creators
• Sharp analytical mindset – you love finding the “why” behind the numbers and are comfortable working with KPIs to guide performance.
• A proactive, creative, and strategic thinker with attention to detail - able to solve problems and thrive in a fast-paced environment.
• A team player with strong collaboration skills, adaptability, and a can-do attitude.
• Fluent English (written and spoken)
• Basic design skills (e.g. Canva, Photoshop) – a plus
• Experience working with Amazon – a plus
• Deep understanding of eCommerce behavior – you know what, why, and when people buy – a strong advantage.
• Previous experience as a content manager or content analyst – a strong advantage